Admin

Plan, billing, user administration, logging, and issue-management guidance.

How to change your plan

Overview Plan changes are managed through account settings or support, depending on your tenant configuration. Steps 1. Open the user menu (Seb in the bottom le...

How to update your payment details

Overview Update account profile details in settings and submit billing changes through support where direct billing fields are not exposed. Steps 1. Open the us...

How to add additional users

Welcome to our new Help Centre. This guide isn't quite ready yet but we are working on it and it should be up within the next week. If you need help with this i...

How to access user logs

Welcome to our new Help Centre. This guide isn't quite ready yet but we are working on it and it should be up within the next week. If you need help with this i...

How to raise an issue

Short Answer Use the in app Feedback page to submit support requests, including screenshots, filenames, and clear reproduction steps. Details 1. Open Feedback i...