Getting Started

How to create an account

How to upload your first fuel statement

How to create your first BAS report

How to connect your GPS tracking service

How to create your first GPS-calculated FTC report

How to add users and report recipients

Initial setup guides to get your Nuonic account and reporting workflows running quickly.

Fuel Management and Analysis

Overview of Fuel Management and Analysis features

How to upload and manage fuel records

How to access and use fuel transactions

How to view fuel spend insights

How to link fuel records to assets

Upload and manage fuel records, transactions, and spend analysis.

Fuel Tax Credits

Overview of FTC in Australia

Explanation of common FTC calculation methods

How Nuonic calculates FTC using GPS data

How to create and view GPS-calculated FTC reports

How to create and view BAS reports

How to add or remove an asset from your reports

How to manage asset details and fuel burn settings

How to view vehicle trips and activity

How to review on and off road usage

How to add custom geofences

Explanation of ATO rulings

Record keeping best practices

ATO references

Working with Tax Agents

Guides for FTC setup, BAS reporting, GPS-calculated methods, and compliance support topics.

Emissions Reporting

Overview of Emissions Reporting features

How to create an Emissions Report

How to understand your Emissions Report

Create and interpret emissions reports from your fleet and fuel data.

Other Services

Fleet Analysis

Retrospective FTC analysis

FTC for work sites on public roads

Specialised Tax Agent support

Road User Charging

Telematics data services

Custom software and data analysis services

Additional service offerings and specialist support capabilities.

For Telematics Providers

Integrating your service with Nuonic

Telematics Data Input Specification

Technical integration and data specification guidance for telematics partners.

Admin

How to change your plan

How to update your payment details

How to add additional users

How to access user logs

How to raise an issue

Plan, billing, user administration, logging, and issue-management guidance.

Welcome to our new Help Centre. This guide isn't quite ready yet but we are working on it and it should be up within the next week. If you need help with this in the meantime, $1.

Overview Upload fuel statements and convert them into acquisition records for downstream analysis. Steps 1. Open Fuel Data Upload. 2. Select Browse Files (or drag and drop) and choose your statement file. 3. Wait for the file to appear in Extraction jobs. 4. Open the filename link once processed. 5. Save/confirm the extracted result as an acquisition record. 6. Open Fuel Accounting Acquisition Records and verify the record appears. Screenshots Troubleshooting If extraction fails, retry with the provided template format and required columns. If a record does not appear after upload, refresh and confirm job status in Extraction jobs. Related $1

Overview You can review custom periods dynamically in GPS Apportionment and create report outputs from the reporting tools for the periods you need. Steps 1. Open Tax Credits GPS Apportionment. 2. Change Date range to your required period. 3. Review the Results summary cards. 4. Open View details on a metric card to inspect detailed tables for that period. 5. For downloadable report files, open the Scheduled reports area and select View reports. 6. If the required period file is not available yet, go to Tax Credits BAS Reports. 7. Use New report and follow the prompts for period selection/output format. 8. Re open the reports list and download the generated file. Screenshots Troubleshooting If custom periods show no data, confirm GPS and fuel inputs exist for that date range. If New report is unavailable, check your permissions or subscription settings. Related $1

Overview Set up telematics connectivity so Nuonic can sync trip and vehicle activity for FTC and analytics workflows. Steps 1. Open Dashboard and review the quick start item Connect your telematics system. 2. Open the connection workflow from the quick start card. 3. Provide provider connection details as prompted. 4. Validate that assets are linked by opening Asset Management Register. 5. Use Link Assets to Telematics to complete any missing links. 6. Confirm data flow in Tax Credits GPS Apportionment. Screenshots Troubleshooting If no devices are linked, recheck provider credentials and asset/device identifiers. If no trip data appears after linking, allow for sync time and verify date range. Related $1

Overview Use this guide to access Nuonic FTC reporting in two ways: Monthly downloadable reports (PDF/Excel) in Tax Credits GPS Apportionment Scheduled reports. Dynamic on screen results for any period using View details cards on the GPS Apportionment page. Steps 1. Sign in to Nuonic and confirm your client is selected. 2. In the left navigation, go to Tax Credits. 3. Select GPS Apportionment. 4. Set the Date range to the period you want to review. 5. Scroll to Scheduled reports. 6. Open View reports to access monthly report files. 7. Download the required PDF or Excel report for the month you need. 8. For dynamic period based analysis, return to the top Results summary cards. 9. Select View details on a metric card (for example distance, fuel, or FTC) to open detailed data tables for the selected date range. Screenshots Scheduled reports area for monthly downloadable PDF/Excel files: Results summary cards where View details opens dynamic tables for the selected date range: Troubleshooting If GPS Apportionment is missing, confirm your user has the required feature access. If Scheduled reports has no files, confirm monthly processing has completed for that reporting month. If View details data looks incomplete, recheck the Date range and confirm GPS/fuel inputs were uploaded for that period. Related $1

Overview Fuel Management and Analysis in Nuonic helps you centralise statement uploads, check transaction level detail, and monitor spend trends for better operational control. Key Features Fuel statement upload and extraction workflows. Transaction level visibility for audit and reconciliation tasks. Spend insights by period and analysis views. Linking fuel records to assets for downstream FTC and reporting processes. Related $1 $1

Overview Upload fuel statements and convert them into acquisition records for downstream analysis. Steps 1. Open Fuel Data Upload. 2. Select Browse Files (or drag and drop) and choose your statement file. 3. Wait for the file to appear in Extraction jobs. 4. Open the filename link once processed. 5. Save/confirm the extracted result as an acquisition record. 6. Open Fuel Accounting Acquisition Records and verify the record appears. Screenshots Troubleshooting If extraction fails, retry with the provided template format and required columns. If a record does not appear after upload, refresh and confirm job status in Extraction jobs.

Short Answer Nuonic uses uploaded fuel records, linked fuel card/device context, and asset register mappings to align transactions with the correct assets. Details Transaction and acquisition data is managed under Fuel Accounting. Asset identity and telematics linkage are maintained in Asset Management Register. Matching quality depends on clean identifiers (for example, card numbers, registrations, linked devices) and complete source data. Screenshots

Overview Use Fuel Analysis views to monitor overall spend patterns across your selected date range. Steps 1. Open Fuel Analysis Scoreboard for top level spend summaries. 2. Set Date range and Fuel type filters. 3. Open Fuel Analysis Time Series to review trends over time. 4. Open Fuel Analysis Price Ranges to compare unit prices across assets/cards/locations. 5. If screens show no results, use Click here to view them or Import latest statements to bring in data. Screenshots Troubleshooting If no records appear, widen your date range and confirm statement imports are complete. If metrics seem low/high, verify filters (Fuel type, Lens, Sort) before drawing conclusions.

Overview Import fuel card statements, convert them into acquisition records, and verify transaction level allocation so fuel litres can be linked to assets. Steps 1. Open Fuel Data Upload. 2. Upload a fuel card statement using Browse Files (or drag and drop). 3. Wait for processing in Extraction jobs. 4. Open the processed filename link to create/save it as an acquisition record. 5. Go to Fuel Accounting Acquisition Records and confirm the imported record appears with fuel volume values. 6. Open Fuel Accounting Transactions and apply filters (Date range, Group by, Summarise by) to review how transactions are grouped and ready for allocation. 7. If asset mappings require correction, update linked asset and card details in Fuel Accounting Fuel Cards and related asset records. 8. Recheck outcomes in Tax Credits GPS Apportionment. Screenshots Troubleshooting If a job remains in a pending/approval state, open the row and complete required review actions. If no record appears in Acquisition Records, verify the source file format and required columns.

Fuel Tax Credits (FTCs) are a rebate of fuel excise included in the price of fuel used for eligible business activities. FTC is claimed via line item 7D on a Business Acitivty Statement (BAS) firm, which most businesses submit monthly or quarterly. For many transport, construction, civil, mining, and agriculture businesses, FTCs are a significant part of their tax and compliance work. Calculating your FTC accurately and keeping the right records ensures you're not missing out on your full cash entitlements, while minimising risks and costs associated with audits which can occur at any time. What FTC covers In broad terms, FTC can apply to fuel used in: Heavy vehicles Plant and equipment Machinery and auxiliary equipment Vehicles or activities on private roads and off public roads Eligibility depends on fuel type, how the fuel is used, and the applicable ATO rules for the period. How FTC is typically claimed Most businesses claim FTC through their BAS. The amount claimed depends on: Litres of eligible fuel Business use vs non claimable use Activity type (for example, on road vs off road) The FTC rate that applies for the relevant period Rates and eligibility rules can change, so it is important to check current ATO guidance when preparing each BAS. Time limits and evidence You generally need to claim within 4 years from the due date of the BAS period in which you acquired the fuel. You also need enough records to show: Fuel was acquired for business use The quantity of fuel used in eligible activities How your calculation method was applied Where Nuonic fits Nuonic helps turn raw fuel and GPS data into clear usage allocations and calculation ready reporting. This improves consistency and traceability, especially where on road/off road apportionment is required. Important This article is general information, not tax advice. For legal or tax decisions, confirm requirements against current ATO publications or speak with a qualified advisor. Related $1 $1 $1

Under the ATO's $1, businesses need a fair and reasonable way to apportion fuel use where some fuel is claimable and some is not. In practice, this is usually done using one of three approaches: constructive, deductive, or estimated use. Method 1: Constructive method The constructive method builds the claim from the ground up by identifying eligible fuel use directly. Typical approach: Start with fuel acquired and used in the BAS period Link fuel use to specific assets, activities, or operating contexts Apply the relevant FTC treatment to each identified use category This method is generally strongest where you have detailed operational data and want high confidence in how each litre is treated. Method 2: Deductive method The deductive method starts with total fuel and removes non claimable or excluded portions. Typical approach: Start with total fuel acquired for the period Deduct fuel amounts that are not claimable Claim FTC on the remaining eligible balance This is often practical where exclusions are easier to identify reliably than every individual eligible use. Method 3: Estimated use method The estimated use method applies a documented, fair and reasonable estimate to determine claimable portions. Typical approach: Use representative operational data or sampling Derive an eligible use percentage (or equivalent factor) Apply that percentage to relevant fuel volumes This method can reduce manual effort where direct allocation is difficult, but it requires clear assumptions, supporting evidence, and periodic review. How GPS data supports apportionment methods For methods where the taxpayer must ascertain fuel apportionment, GPS and telematics data can materially improve both evidence quality and workflow efficiency. GPS based data can support: Constructive method outputs through trip and asset level activity classification Deductive method outputs by evidencing excluded vs eligible operating contexts Estimated use methods by generating defensible apportionment factors from real operating history In practice, this can help improve claim value by reducing over conservative assumptions and identifying eligible use that may otherwise be missed. It can also reduce process workload through repeatable monthly calculations, stronger audit trails, and fewer manual reconciliations. Choosing a method In practice, most teams choose based on: Compliance confidence Data availability and quality Operational effort required each BAS cycle Audit traceability Choosing the right method for your business depends on various factors including the size of your asset base, the complexity of your fuel uses and operations and the tools and data available to you. Adjustments and reviews If business use patterns, vehicle mix, or data quality change, review your method and assumptions. FTC calculations should be treated as a controlled process, not a one off setup. Related $1 $1 $1

Nuonic is a software platform developed by Nuonic Pty Ltd that performs analysis of GPS positions and other data related to commercial vehicle activity recorded by telematics devices. Apportionment of vehicle activity and fuel use is one of the calculations that Nuonic can perform and can form a key component of Fuel Tax Credit (FTC) claims when used with the right processes and supporting records. In the context of FTC, apportionment means determining what portion occurred on public roads, off public roads, and for operating auxiliary equipment. This page explains how this process works in its generic form. Each telematics system is different and the treatment of data from different systems may vary depending on the data attributes and operating parameters of the system. An example of a trip after the classification process, showing positions determined to be on public roads (purple) and off public roads (red). Aligning to commonly accepted FTC methods The Australian Tax Office (ATO) sets out commonly accepted methods for calculating FTC in $1. This document describes several methods of fuel apportionment that are considered fair and reasonable when used correctly and with the right supporting records. Since its publication it has been a primary reference point for FTC calculation. Since its publication there have been further releases providing more detail related to record keeping, using GPS based technology and handling specialised cases such as auxiliary equipment. Nuonic is designed to provide an objective and transparent apportionment of vehicle activity and fuel use that provides information that could be used within any of the commonly accepted methods. Nuonic does not provide an opinion on which method is appropriate for any specific case. Our team continually seeks to improve this capability so it satisfies client and ATO expectations about what is fair, reasonable, and accurate. Nuonic is not a registered tax agent and does not provide tax advice. We recommend that all users of our software products seek professional tax advice in relation to FTC claims. The calculation process The calculation process occurs in two stages. The first stage results in apportionment of activity and is dependent only on the recorded positional information provided by telematics devices. To calculate Activity Apportionment, Nuonic executes the following steps: | Step | Action | Description | | | | | | 1 | Obtain vehicle, GPS position and event data from telematics devices. | Nuonic uses $1 to access client data through structured and consistent processes, including REST APIs and automated file transfers. | | 2 | Filter and clean the data. | Nuonic applies various data validation and cleaning steps to remove anomalous or incorrect data. | | 3 | Arrange the data into trips. | Nuonic aligns the data into defined periods of vehicle activity based on movement, ignition state, and other identifiers. | | 4 | Determine the state of the vehicle at each position. | Nuonic uses sequential position and event data (source system dependent) to determine vehicle state at each point in time. | | 5 | Classify the location type at each position. | Nuonic compares each position to national mapping data to determine if it is on a public road or not. | | 6 | Calculate inter position attributes. | Further calculations relate to the changes from one point to the next, such as distance travelled and time interval. | | 7 | Aggregate to trip level metrics. | Position level data is aggregated to trip level summaries for each trip and vehicle under analysis. | | 8 | Calculate distance and time apportionments for each trip. | Each trip is split into aggregate components for FTC relevant activities. | Conceptual image of comparing GPS positions in a trip to public road objects in mapping data to determine location status. The second stage converts activity to an apportionment of fuel use. This stage requires additional information to convert activity to fuel use, most importantly fuel consumption rate assumptions that are set on a per vehicle basis in the Vehicle Register. It is important to understand that the relationship between vehicle activity and fuel use is often non linear. This is because fuel consumption rates and units of measurement are different for each activity type. Driving fuel consumption is measured in L/100km whereas idling fuel consumption is measured in L/hour. Also, distance as a measure of activity does not include any component of idling, yet many vehicles idle for material amounts of time at the start and end of journeys and when operating auxiliary equipment (such as PTOs). Nuonic also provides methods for inputting actual fuel amounts, which ensures that amounts reported in fuel apportionment results equal amounts you have purchase evidence for. FTC amounts are then calculated by applying the relevant FTC rate to the fuel used across each section of activity. FTC rates are recorded in Nuonic and updated as released by the ATO (typically 3 4 times per year). FTC amounts are implied amounts only, meaning they are a calculation result assuming all other inputs and settings are correct, but Nuonic does not provide assurance that this is the case. To calculate Fuel Apportionment and implied FTC amounts, Nuonic executes the following steps: | Step | Action | Description | | | | | | 1 | Convert distance and time apportionments to fuel use. | Using fuel consumption rates for each vehicle, Nuonic estimates fuel used within each activity increment and for each aggregated activity section. | | 2 | Aggregate fuel use to totals per trip per activity type. | This produces fuel totals per trip for driving and idling on public and non public roads. | | 3 | Apply the relevant FTC rate to produce an implied FTC amount. | The rate is selected based on time period, vehicle fuel type in scope, and activity type, resulting in a dollar amount accrued for each section. | The results of both calculation stages are then used to generate monthly reports distributed to users. Trips can also be visualised in the Trip Viewer and used to compile audit reporting outputs. Auxiliary fuel use Vehicles that operate auxiliary equipment, such as cement mixers, crane arms, and fuel pumps, may be able to include a separate FTC component within a claim for fuel used to power auxiliary equipment. The ATO allows taxpayers to decide the appropriate calculation method, which may include direct fuel use calculation and simplified methods ("safe harbours"), as described in $1. Nuonic aims to accommodate all options for clients by allowing selection from the following options for applying auxiliary fuel use on a per vehicle basis, device capability permitting: | Vehicle setting | Calculation applied | Use case | | | | | | None | No auxiliary fuel use is assigned to the vehicle. | Default setting. | | Calculated | If auxiliary operation events are recorded by the telematics device (usually via additional sensors), an estimate of auxiliary fuel use is calculated based on event operating time and a specified auxiliary fuel consumption rate. | Available only with selected telematics devices and sensors. | | Percentage | If a client has other (non telematics) records that enable a fair and reasonable percentage apportionment, they can enter this amount and Nuonic will include it in apportionment. This applies to auxiliary use only and does not prevent a separate non public road component being calculated. | For cases where auxiliary fuel use is measured but data is not available via telematics devices. | | Safe harbour | If a client chooses a safe harbour rate, they can enter the relevant percentage and Nuonic will include it in apportionment and prevent any separate non public road component from being included. | For cases where the client prefers the simplified ATO approach. | Risk management and governance Nuonic combines advanced technical data analysis with a client service overlay. Both components must work together to provide accurate and reliable outputs for users, and this requires adherence to guiding principles that govern how Nuonic designs, implements, and operates the platform. These principles are: The calculations executed by Nuonic are objective, focused on accuracy given the inputs and settings applied. All inputs, outputs, system events, and user interactions are traceable back to their source, to the full practical extent. Data sourced from telematics systems is considered accurate and reliable unless identified otherwise by validation processes or user specification. Data entered by users is considered accurate and reliable. All results are transparent, and any information entered or produced by Nuonic is made accessible to users. Public and non public classification in the context of FTC is global. It is not possible for the same spatial position to have different classifications for different clients. Our team continuously works to improve the system and develop information and tools to help users get the best results. Due to the high volume and complex nature of GPS data analysis there is always some risk that incorrect data is obtained, used, or produced, so users should review results and provide feedback. To mitigate these risks, Nuonic implements the following measures related to commonly occurring issues that can result in incorrect activity and fuel apportionment: | Objective | Approach | | | | | Ensuring input data quality | Vehicle activity data, specifically GPS position records, must meet quality criteria to be accepted as valid inputs. Criteria include: device ID present, valid timestamp with minimum 1 second resolution, and valid latitude/longitude values to at least 5 decimal places. Nuonic includes filtering and analysis functions to assess validity. Many telematics systems also perform their own raw data validity checks before exposing data via APIs. | | Ensuring accuracy of GPS positions | GPS position accuracy depends on telematics device performance. These devices are not modifiable or controllable by Nuonic once installed. Positions used in processing can be visualised in the Trip Viewer, and full point sets can be downloaded in audit outputs for independent evaluation. Nuonic also applies algorithms to identify positions outside realistic travel trajectories. | | Avoiding incorrect distance measurements | Nuonic uses odometer or other direct readings when available, otherwise it calculates GPS distance using inverse geodetic computations. Where readings are outside realistic trajectory bounds, Nuonic may exclude positions or raise errors for investigation. | | Avoiding inaccurate ignition state readings | Nuonic uses various data attributes to indicate ignition state, depending on device capability. Typically this includes reliable ignition indicators and may also use engine rotations, battery voltage, distance, speed, and other status indicators to form comprehensive ignition state derivation. | | Avoiding incorrect idling time | Nuonic applies several methods to validate idling times (device capability dependent), including: comparison to aggregate reported trip metrics, comparison of multiple point attributes, optional process control parameters to limit idling or exclude outlier trips, and monthly reviews of idling/activity statistics across active accounts to identify anomalies. | | Avoiding incorrect non public road point classification | In addition to mapping data maintenance controls, Nuonic provides tools and algorithms to validate non public classification, including: requiring a minimum of four consecutive off road points (except at trip start/end), interactive Trip Viewer access, audit outputs that identify top off road locations, and full access to classified point sets for independent geospatial analysis. | | Avoiding invalid trip records | Users can automatically (rule/threshold based) or selectively exclude individual trip records from reporting when source systems provide a small amount of realistic but incorrect data (for example, missing crucial positions). | | Avoiding inaccurate fuel consumption rates | Fuel consumption rates are user inputs because most vehicles do not provide rates in the required form (separate driving and idling rates). Users set rates in the Vehicle Register. Recommended methods include advanced ECM diagnostics during maintenance and real world measurement of actual vehicles for driving and idling periods. Demonstrably fair and reasonable alternatives may also be appropriate. | When configuring a Nuonic client account, default fuel consumption rates are applied based on vehicles first listed in the Vehicle Register. These are generic starting values by vehicle category and are intended to help clients begin setup and demonstration. As part of onboarding, Nuonic walks clients through Vehicle Register usage and outlines client responsibilities for input data and settings, including fuel consumption rates.

Overview Use this guide to access Nuonic FTC reporting in two ways: Monthly downloadable reports (PDF/Excel) in Tax Credits GPS Apportionment Scheduled reports. Dynamic on screen results for any period using View details cards on the GPS Apportionment page. Steps 1. Sign in to Nuonic and confirm your client is selected. 2. In the left navigation, go to Tax Credits. 3. Select GPS Apportionment. 4. Set the Date range to the period you want to review. 5. Scroll to Scheduled reports. 6. Open View reports to access monthly report files. 7. Download the required PDF or Excel report for the month you need. 8. For dynamic period based analysis, return to the top Results summary cards. 9. Select View details on a metric card (for example distance, fuel, or FTC) to open detailed data tables for the selected date range. Screenshots Scheduled reports area for monthly downloadable PDF/Excel files: Results summary cards where View details opens dynamic tables for the selected date range: Troubleshooting If GPS Apportionment is missing, confirm your user has the required feature access. If Scheduled reports has no files, confirm monthly processing has completed for that reporting month. If View details data looks incomplete, recheck the Date range and confirm GPS/fuel inputs were uploaded for that period.

Overview BAS Reports let you create stored FTC calculations for any reporting period and fuel use profile, so you can prepare a complete claim view in one place. These reports can include: Manually configured items (for example untracked assets or saleable fuel derivatives) GPS calculated FTC results for connected assets Fuel quantities can be sourced from uploaded fuel records or entered manually per report item. For untracked vehicle items, on road and off road apportionment is set manually, including options such as Safe Harbour rates. The goal of this workflow is to consolidate all FTC claim items in one report, across both tracked and untracked assets. Steps 1. Open Tax Credits BAS Reports. 2. Click New report. 3. Choose From Fuel Records if you have uploaded records, or Blank Page if you are entering items manually. 4. If you selected Blank Page, follow the worksheet prompts to add items and complete each line. 5. If you selected From Fuel Records, select the fuel records to include and apply the asset/category treatment needed, then click Create FTC Report. 6. Fuel records selected in this flow are linked to the report and available in the audit export from the report screen. 7. Connected assets apply GPS based apportionment automatically, while untracked vehicle items require manual apportionment. 8. In either flow, add additional manual items after report creation if required. Screenshots BAS Reports list page: Create report method selection (From Fuel Records or Blank Page): Manual entry FTC item form: Note This workflow is still a work in progress. Additional features to make BAS reporting faster and more intuitive are coming soon. Troubleshooting If New report is not available, check your account permissions. If uploaded records are missing, confirm they were imported successfully and fall within the selected BAS period. If totals look incorrect, review apportionment settings for untracked items before exporting.

Overview Nuonic automatically adds GPS connected assets to your register where possible. We pull available vehicle data from your telematics provider and run a lookup against National Heavy Vehicle Regulator (NHVR) records to pre fill specification details. In some cases, you may still need to manually add, remove, or deactivate assets. This guide covers those manual controls. Steps 1. Sign in to Nuonic. 2. Go to Asset Management in the left navigation. 3. Select Register. 4. Find and open the asset you want to update. 5. To remove an asset from reporting but keep its record, use the edit drawer and scroll to Active (included in reporting). 6. Uncheck Active (included in reporting) and click Save. 7. To include the asset again later, reopen the asset, re enable Active (included in reporting), and save. 8. Only use Delete if the asset should be removed permanently from the register. 9. If an asset was not auto added from telematics, use New Asset + or Upload CSV to add it manually. Deactivate vs delete Deactivate (recommended): removes the asset from reporting but keeps the asset record in the register for future use. Delete: permanently removes the asset record. Screenshots Asset Management Register where you can open an asset record: Edit drawer with Active (included in reporting) highlighted: Troubleshooting If New Asset +, Upload CSV, or Delete is unavailable, check user permissions. If deactivated assets still appear in reports, reopen the relevant period in Tax Credits GPS Apportionment after saving changes. If auto added vehicle details are incomplete, review the asset fields and update missing values before rerunning reports.

Overview Use the asset register to make sure each vehicle has the data Nuonic needs for accurate FTC apportionment. Steps 1. Sign in to Nuonic. 2. In the left navigation, go to Asset Management. 3. Select Register. 4. Find the vehicle using the search box (Search by registration or name...). 5. Open the asset record and confirm the required details are complete: Registration Category Fuel Type Year / Make / Model FTC apportionment status Linked Device 6. Fix any fields marked as missing. 7. Save your updates and confirm the asset shows the expected apportionment and device link status. 8. Return to Tax Credits GPS Apportionment or Tax Credits BAS Reports and verify results for the next run period. Screenshots Asset Management Register page: Troubleshooting If an asset shows No linked device, link the correct telematics device and recheck after sync. If key fields still show Missing, verify your CSV upload mapping or manual entry values. If updates do not affect reports, regenerate the affected report period after data sync completes.

Overview Use the Vehicle activity details view in GPS Apportionment to drill from summary metrics into individual trip level records, map playback, and per trip fuel/FTC calculations. Steps 1. Sign in to Nuonic. 2. In the left navigation, go to Tax Credits and select GPS Apportionment. 3. In Results summary, click View details on either Distance or Operating Time. 4. In the vehicle activity table, expand the row for the vehicle you want to review. 5. Scroll across the table to review trip metrics. 6. Click the trip row you want to inspect to open the trip viewer drawer. 7. Scroll down inside the drawer to review key metrics and the map view. 8. Hover map points or the charts below the map to see point by point details and animate the trip sequence. 9. Below the map, review the bars for Idle time, Aux equipment use, and Off road activity. 10. Continue down to the detailed tables that show the full fuel apportionment and FTC calculation for that trip. Screenshots Vehicle Activity page with the selected vehicle expanded to show trip rows: Trip row selected with the trip details drawer and map panel visible: Troubleshooting If View details does not appear, confirm telemetry data exists for the selected date range. If no trips are shown after expanding a vehicle, check that the vehicle has recorded movement in the selected period. If map or trip metrics look incomplete, refresh and reopen the trip drawer after data finishes loading. Related $1 $1 $1

Overview Use GPS Apportionment to review how Nuonic has classified activity across public roads, non public roads, and auxiliary operation. Steps 1. Sign in to Nuonic. 2. In the left navigation, go to Tax Credits. 3. Select GPS Apportionment. 4. Set the Date range you want to review. 5. In Location review, open View details on High concentration clusters to open the cluster reporting view. 6. On Audit reports, find the Top Non Public Road Driving Clusters line and open the Actions menu to download the report. 7. Review the downloaded cluster map output for the selected month. How to use the cluster maps The cluster maps group non public road activity into dense locations across all asset movement for the selected month. This helps you identify the most important locations to review first, prioritise geofence updates, and focus compliance checks where non public activity is most concentrated. Screenshots GPS Apportionment with Results summary, Validation checks, and Location review: Audit reports with Top Non Public Road Driving Clusters highlighted and the Actions download menu open: What's coming next More location review tooling is on the way, including: a live in app version of the cluster maps new visual tools for identifying top locations custom geofence entry tools If you need support with any of these items now, our team can help in the interim. Troubleshooting If GPS Apportionment is not visible, verify your plan/permissions include this feature. If the results seem incomplete, confirm telemetry data was received for the selected period. If location classifications look wrong, review geofence configuration and linked device mappings before recalculating.

Custom geofence management in Nuonic will be available soon. When released, this feature will let you define location boundaries and apply classification rules so specific areas are treated consistently in FTC analysis. What this feature will include You will be able to: Add custom geofences for relevant locations Set each geofence as On road or Off road Apply an optional date range so the rule only applies during a specific period Interim options If you need custom geofences before this feature is released: Use the legacy Prism workflow: $1 Contact the Nuonic team and we can help you apply the required geofence treatment in the interim Related $1 $1

ATO rulings explain how the ATO interprets tax law in specific situations. They are important for FTC claims because they help clarify methods, evidence expectations, and how rules apply to a given arrangement. The three main types of ATO rulings Private ruling A private ruling is issued for one specific taxpayer and one specific set of facts. It is only binding for that taxpayer (not for other businesses). It gives certainty for the arrangement described in the ruling request. It does not automatically apply if facts or methods differ from what was requested. Class ruling A class ruling applies to a defined class of entities using a defined arrangement. It can provide confidence for eligible users who meet all stated conditions. It is binding on the ATO for that class and arrangement. It does not apply outside the defined class, conditions, technology scope, or period. Product ruling A product ruling explains how tax law applies to a specific product or investment arrangement. It is usually most relevant to participants in that product. It is less commonly used in day to day FTC operational workflows than private/class rulings. It only covers the arrangement as described in the ruling. What rulings provide for FTC claims Rulings can help with: legal interpretation and method clarity confidence about how rules apply to a defined scenario consistency of treatment when facts match the ruling conditions What rulings do not provide Rulings do not replace core evidence requirements. For FTC, you still need full supporting records (for example fuel acquisition records, usage evidence, calculation records, and governance checks). In audits, a ruling does not mean the ATO has pre approved all claim outcomes. The ATO can still test whether: your facts match the ruling conditions your data is complete and accurate your calculations and controls are reliable Nuonic's Class Ruling (plain language summary) Nuonic's FTC class ruling position is based on $1 and the same core concept as Prism's published class ruling explanation: a monthly vehicle activity apportionment report can be used as part of FTC record keeping and apportionment support when used within the ruling conditions. Key points: The ruling supports use of the report as a record, but not as the only record. Supporting evidence is still required, including fuel records, data inputs, and calculation documentation. The ruling is condition based and limited to the defined class/arrangement and stated applicability period. It does not mean the ATO endorses every platform output without review. Users are still responsible for validating data quality, installation/configuration assumptions, and ongoing controls. In practical terms, the class ruling helps reduce uncertainty about record keeping treatment, but it does not remove your obligation to maintain evidence and governance suitable for audit. Important This article is general information, not tax advice. You should seek advice from a registered tax adviser for your specific circumstances. Speak with our team for more details. Related $1 $1 $1

Good records are the foundation of a reliable FTC claim. They support claim accuracy, reduce rework, and make BAS preparation faster. What records to keep At minimum, maintain evidence across four areas: Fuel acquisition records: tax invoices, receipts, supplier statements Usage evidence: trip/activity logs, telematics outputs, job or asset allocations Calculation evidence: method used, assumptions, rates applied, adjustments Governance evidence: who reviewed/approved the claim and when Keep records consistent and connected The key is traceability. You should be able to follow a clear line from: 1. Fuel purchased 2. Fuel used in business activities 3. Eligible litres 4. FTC amount claimed on BAS Practical controls that help Reconcile fuel card totals to uploaded statement data each period Lock the calculation period once reviewed Version control any manual assumptions Keep an exception log for missing or corrected records Retain both raw source files and processed outputs Common issues to avoid Using estimates without documented basis Applying outdated rates Mixing business and non business use without a clear allocation rule Keeping summary totals but not source evidence Retention and timing You generally need to retain records long enough to support ATO review and to align with claim timing rules (including the 4 year claim window). If in doubt, keep records longer and in both accessible and backed up formats. Related $1 $1 $1

Use these ATO links as the primary source for current FTC rules, rates, and claim processes. Core FTC guidance $1 $1 $1 $1 Calculations and methods $1 $1 $1 $1 $1 Rates, BAS, and evidence $1 $1 $1 $1 $1 $1 $1 Related $1 $1 $1

Engaging a professional tax agent can reduce risk and improve the quality of your Fuel Tax Credit (FTC) claims, especially when your fleet operations are complex or span multiple claim periods. Why work with a tax agent A qualified tax agent can help you: Perform analysis beyond standard in app data windows for retrospective claims Engage with the ATO on your behalf Validate that inputs and calculations align with ATO expectations and guidance Recommend the most suitable FTC methodology for your operating profile Manage FTC as an outsourced service if you prefer a hands off process How tax agents work with Nuonic Nuonic is designed to support practical collaboration between your team and your advisor. Monthly reports can be sent directly to your tax agent Nuonic data helps validate assumptions and identify potential entitlement Structured reporting improves consistency and makes regular claiming more efficient Partner options You can choose the support model that suits your business: Work with one of Nuonic's preferred tax agent partners who already understand the platform Ask Nuonic to refer you to a preferred partner Continue with your existing tax agent and use Nuonic reporting as the working data source Important This article is general information only and is not tax advice. Always confirm your final claiming position with a qualified advisor. Related $1 $1 $1

Overview Nuonic Emissions Reporting supports analysis and reporting of emissions outcomes across your selected assets and reporting periods. Key Features Create emissions reports for custom periods. Select reporting scope by assets, cost centres, or jobs (when available). Interpret report outputs against your selected emissions standards. Related $1

Overview Create emissions outputs by selecting the reporting window and export options once Emissions Reporting is enabled for your account. Steps 1. Sign in to Nuonic. 2. In the left navigation, select Emissions Reporting. 3. Open Reports. 4. Choose the required date range and grouping options. 5. Select the assets/cost centres to include. 6. Generate and export the report. Screenshots Troubleshooting If Reports is not available, request feature enablement from support. If generation fails, check that fuel and asset records exist for the selected timeframe.

Overview Review the standard and calculation assumptions applied in your emissions outputs before sharing reports externally. Steps 1. Open your generated emissions report. 2. Locate the methodology/standard section. 3. Confirm the reporting boundary, factors, and period assumptions. 4. Validate units and totals against your asset and fuel inputs. 5. Document any assumptions in your internal reporting notes. Screenshots Troubleshooting If methodology details are not visible, contact support for report metadata guidance. If totals differ from expectations, recheck data completeness and filter scope.

Overview Request historical GPS analysis when you need results for periods outside your currently processed windows. Steps 1. Open Tax Credits GPS Apportionment and confirm the current visible data period. 2. Note the historical date range you need to backfill/reprocess. 3. Open Feedback. 4. Submit a request with: client name requested historical date range affected assets/fleet scope reason for retrospective analysis (audit, correction, back claim) 5. Track confirmation from support before relying on retrospective outputs. Screenshots Troubleshooting If support asks for more details, provide asset IDs and the exact required period boundaries. If reprocessed data is not visible, verify that the requested client account is selected.

Overview Nuonic uses data captured by telematics devices, combined with contextual data, to produce analysis of vehicle activity for reporting and operational workflows. If you are a telematics provider, this integration allows your clients to use Nuonic as a value added service leveraging their existing installed devices. Data Transfer Methods Nuonic can accept telematics data through one of the following methods. 1. REST API If your telematics system provides a REST API with endpoints that expose the fields listed in our $1, our team can work with you to build a Nuonic integration add on that extracts data on a scheduled basis. Nuonic supports production grade extraction workflows including API rate limits and multi client processing. 2. AWS S3 File Transfer If your telematics system does not provide an API, you can send flat files in an agreed format aligned to $1 to an AWS S3 bucket provisioned for your integration. This allows you to control when files are sent (daily is recommended). When files arrive, Nuonic processing can be triggered automatically by S3 events. To use this option effectively, files should be supplied in a consistent format through automated processes. Manual exports/uploads are possible but are more error prone. 3. Device Data Streams If your devices or systems provide a real time binary or encoded stream that can be directed externally, our team can provide an HTTP or WebSocket endpoint for Nuonic to capture the data. This method can provide near real time visibility, but it may not support historical backfill, which is commonly required by clients. What to Share with Nuonic When discussing a new integration, include: Provider platform name and product variant. Available transfer method (REST API, S3 files, or stream endpoint). Authentication model and API/file access details. Sample payloads or file extracts. Data refresh frequency and retention window.

Overview Plan changes are managed through account settings or support, depending on your tenant configuration. Steps 1. Open the user menu (Seb in the bottom left). 2. Select Settings. 3. Check for subscription or plan options. 4. If no plan controls are available, open Feedback and request a plan change with your preferred tier and effective date. Screenshots Troubleshooting If Settings is unavailable, confirm your role permissions. If billing controls are missing, submit via Feedback and include your account/client name.

Overview Update account profile details in settings and submit billing changes through support where direct billing fields are not exposed. Steps 1. Open the user menu and select Settings. 2. Update available account fields (for example profile/contact details). 3. For billing contact, invoice recipient, or company billing details, open Feedback. 4. Submit a request with your client name and exact billing fields to update. Screenshots Troubleshooting If settings changes do not persist, refresh and verify with your admin user. If billing edits are urgent, include priority and effective date in your feedback request.

Short Answer Use the in app Feedback page to submit support requests, including screenshots, filenames, and clear reproduction steps. Details 1. Open Feedback in the left navigation. 2. Complete the form with your query summary and detailed issue description. 3. Attach relevant files/screenshots. 4. Submit and retain key identifiers for follow up. Screenshots