How to add users and report recipients

Overview

This guide explains how to invite additional users to the Nuonic account, assign their access level, and manage pending invitations.

Steps

  1. Sign in to Nuonic.
  2. Open Settings from the left navigation.
  3. Select User Management.
  4. In Invite User, enter the user's email address.
  5. Enter a nickname if required. If left blank, the email address is used as the default identifier.
  6. Select the roles required for that user.
  7. Select Send Invite.
  8. Review the Invites section to monitor pending access.
  9. If an invite has not been accepted, use the actions menu to Resend or Revoke the invitation.

Access levels

  • Client Admin: Full administration rights for the account.
  • Client View: View-only access to account content.
  • Vehicle Admin: View and edit access for vehicle records only.
  • Audit Reports: Access to view and generate audit reports.
  • Areas Admin: Full access to areas, including view, create, edit, and delete.

Screenshots

Settings navigation to User Management Shows where to open User Management from the Settings section.

User Management page Shows the User Management page used to invite and manage account users.

Invite user fields and roles Shows the fields used to invite a user and select the required level of access.

Resend or revoke invite Shows how to resend or revoke a pending invitation from the Invites section.

Troubleshooting

  • If User Management is not available, confirm the current user has access to manage account users.
  • If an invited user does not receive the email, confirm the address is correct and then use Resend from the Invites section.
  • If the wrong access level was selected, revoke the invite and send a new invitation with the correct role selection.

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